Refund policy

14 days from purchase. Email mkathrein08@gmail.com with your order reference and we refund it. You do not need to justify yourself and you do not need to prove you tried it.

What we ask for, and why

One sentence about what did not work. Not to talk you out of it — the refund happens either way — but because a refund is the most honest feedback a product ever gets, and it is the only reliable way this gets better.

How long it takes

• We process the refund within two business days of your email.
• Your bank or card issuer then takes its own time, usually five to ten business days. That part is outside our control.
• The refund goes back to the original payment method. We cannot send it elsewhere.

What happens to your files

The download link stops working when the refund is processed. We are not going to pretend we can retrieve files you already downloaded, and we are not going to accuse you of keeping them. Refunding a digital product is a decision to trust people, and we have made it.

The one case where we say no

Repeat purchase-and-refund cycles across multiple orders. If that pattern appears, we refund the current order and stop selling to that account. That is the whole exception list.

After 14 days

The policy has run out, but email us anyway. If the product genuinely did not do what this site said it does, we would rather fix that than keep the money and be wrong about it.

Chargebacks

Please email us before opening a chargeback. A chargeback costs us a fee and takes months to resolve, and there is nothing it achieves that an email would not have achieved faster. If you have already opened one, we will not fight it — just tell us so we can close it out cleanly.

Questions: contact us or email mkathrein08@gmail.com.